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Digital Maturity Referential 2017


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What level of digital maturity of the economy in 2017?


In 2017, the voice of the customer continues to disrupt value chains. Organizations dream to be data-driven and would like to have instituted the concept of continuous innovation in corporate culture. The results remain sometimes subtle, but already, a new wave full of technological promises is emerging; here again, most of them are preparing for the next phase - to become an augmented or continuously-learning business where the processes established will no longer be fixed and will evolve based on experience.  


The 3rd edition of the Referential assesses the digital maturity level of the economy in 2017. It is based on 75 interviews with French and international executives from major groups or digital natives, opening up about their digital transformation strategies at the different levels of their organization.


Through their eyes, complemented by the results of an throughout analysis conducted among 1,200 decision-makers from general, digital or functional directorates, the new backdrop is confirmed: the economy has entered a dynamic of permanent and accelerated transformation.


In partnership with Boston Consulting Group and IBM.

 

 

 



CONTRIBUTEURS


Romain Roulleau  AccorHotels  Senior Vice President E-Commerce & Digital Services
Christophe Verley  ADEO  Chief Digital Officer
Emmanuelle Saudeau-Turlotte  AG2R La Mondiale  Digital, Marketing, Client Relation and Communication Director
Jean-Christophe Lalanne  Air France KLM  EVP CIO Air France & Air France KLM
Tomasz Motyl  Alior Bank S. A.  Chief Innovation Officer
Virginie Fauvel  Allianz France  Member of the Executive Committee - Digital and Market Management
Ouahcene Ourahmoune  Alstom UK & Ir. Innovation and Business Development Director - Alstom UK & Ireland
Caroline Gaye  American Express Carte France Country Manager / Directeur Général France 
Mladen Pejkovic  Atlantic Grupa  Senior Executive Director for ICT, Business Developpement and Corporate Strategy
Olivier Girard  Auchan Retail International  Client Marketing and Data Director
Frédéric Tardy  Axa Asia  Chief Marketing, Digital, Data & Customer Officer, Member of the Executive Committee
Amélie Oudéa-Castera  Axa  Chief Marketing & Digital Officer
Frédéric Mazzella  BlaBlaCar  Président - Fondateur
Denis Kraus  BNP Paribas Personal Finance  Global Head of Digital
Fabien Le Pen  Bouygues Immobilier  Directeur stratégie et innovation commerciale : Communication / Marketing opérationnel / Digital
Thierry Lernon  But International  DG / SVP eCommerce, CRM & cross-canal / CDO
Bernard Cottin  Caisse des dépôts  Digital Transformation Director
Thierry Claudon  Caixa Seguradora  Chief Executive Officer
Hervé Parizot  Carrefour France  E-commerce and Data Client Executive Director 
Alberto Ricchiari  Cattolica Assicurazioni  Chief Innovation Officer
Thierry Chrin  Clarins Group  Clarins Group Chief Technical Officer
Quentin Briard  Club Med  Vice President Marketing, FBS (France, Benelux, Switzerland) 
Magali Noé  CNP Assurances  Chief Digital Officer - Membre du COMEX
Hugues Le Bret  Compte-Nickel 

 Co-founder

Serge Magdeleine  Crédit Agricole Technologies et Services Managing Director
Matthieu Tanguy  Direct Énergie  Chief Digital & Marketing Officer
François Gonczi  EDF  EDF Digital Business Director
Julien Brault  EndemolShine  Digital & Diversification Director
Christian Buchel  Enedis  DGA, Chief Digital & International Officer
Augustin Honorat  Engie Consumer Division Director - France 
Éric Lestanguet  Engie 

Consumers and Expert Solutions Director

Stéphane Charbonneau  Europ Assistance  Group EVP, Home & Family Global Business Line 
Laurent Solly  Facebook  DG France - Sout Europe Regional Director 
Mathieu Gras  Fédération Française de Tennis  Chief Data Officer
Guillaume Du Gardier  Ferrero France  Chief Innovation Officer
François Loviton  Google 

 Retail Director

Édouard Sauvage  GRDF 

General Director

Meriem Riadi  Groupama  Chief Digital Officer
Erick Bourriot  Groupe Beaumanoir Connected Business Chief Officer
Hervé Constant  GRTGaz 

 Chief Information Officer 

Nicolas Sekkaki  IBM  Chief Executive Officer
Valérie Bourbon Malandain  Ipsen  VP IT Digital
Pierre Gauthier  Groupe Macif Digital and Information Systems Director 
Romain Liberge  MAIF  Chief Digital Officer
Thomas Saunier  Malakoff Médéric Managing Director
Mari-Noëlle Jégo-Laveissière  Orange  Innovation, Marketing & Technologies Executive VP
Erwan Gaultier  Orange group  Digital Operations & Transformation Senior Leadership - Execution Model Game Changer
Xavier Hürstel  PMU  CEO
Anne-Laure Mérillon-Brochard  PSA Peugeot Citroën  Head of Digital Marketing Peugeot International
Christophe Waignier  SACEM  Ressources and Strategy Manager 
Thomas de Charentenay  Sanofi Pasteur  Innovation & Business Transformation
Pascal Brosset  Schneider Electric  SVP Innovation and CTO
Paolo Rovere  SEB  Vice President Marketing
Sébastien Lery  SFR Group  Chief Marketing Officer
Séverin Cabannes  Société Générale Deputy CEO
Jean-Pierre Remy  SoLocal Group  Chief Executive Officer
Fernando Birman  Solvay  Head of Digital Office
Olivier de Mendez  Starbucks  General Manager - France
Djilali Kies  TDF  Chief Information Officer
Olivier Abecassis  TF1  Chief Digital Officer
Jean-Marie Letort  Thales  VP Cybersecurity Evaluation & Consulting
Jérôme Le Grand  The Walt Disney Company France 

Retail & Licensing General Manager

Emmanuel Rinaldi  The Walt Disney Company France HR Director
Marc Gigon  Total  Digital Chief Officer
Valérie Laugier  Total  Vice-President Digital and Innovation for Total Marketing & Services
Yann Leriche  Transdev Executive Steering Committee Member and Performance DIrector   
Raphaël Morel  Uber France UBER Development Director- France
Catherine Spindler  vente-privee.com  Chief Marketing Officer
Jean-Christophe Laissy  Veolia  SVP, Member of the Management Committee, Global Chief and Information Officer
Alain Staron  Veolia  Digital SVP, Strategy, Offers and Partnerships
Odile Szabo  Vestiaire Collective  Chief Marketing Officer
David Kownator  Vinci Park Steering Committee Member & Chief Transformation Officer
Gilles de Richemond  Voyages SNCF - VSC Technologies 

 Chief Executive Officer

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